Job Description

We are looking for an experienced Installation Engineer to join an expanding service and installation team.  With a head office in Milton Keynes, the role will involve traveling to customer sites mainly throughout the UK and occasionally Europe so a willingness to work varied hours is essential.

 

Responsibilities

• The installation, service and repair of Mechanical and Electrical queue management systems for major brands in the UK and occasionally Europe.

• Dealing directly with customers on a daily basis liaising with site managers and store managers.

• Representation of the company’s brand to promote "first time right" culture.

 

Requirements

• Valid CSCS Card (Construction Skills Certification Scheme) essential.

• Valid IPAF Powered Access Licence preferred.

• Two years minimum experience working in a shop fitting environment or similar.

• Good understanding of Health and Safety requirements associated with these environments.

• Experience of working with hand and power tools is essential.

• A good understanding of site layouts and drawings is essential.

• Proven experience of dealing with customers face-to-face.

• A basic understanding of Electrical and Mechanical systems and fittings.

• Clean driving licence essential.

• Valid passport essential.

 

Personal Characteristics

• Ability to work alone on smaller jobs and service calls is a must.

• Confident communication skills with the ability to communicate at all levels.

• Ability to multi-task in a demanding environment.

• Resourcefulness and problem solving skills.

• Critical attention to detail.

• Flexible, self-motivated and confident.

• Willingness to work outside normal hours with overtime rates.

• Physically fit.

 

Benefits

• Competitive salary for 37.75 hours per week.

• Overtime payable on site out of hours.

• Fully expense covered company van and tools.

 

Supplementary Information

Confidentiality

To respect information obtained during professional practice and refrain from disclosing such information without the consent of the employee/customer, or person entitled to act on his/her behalf, except where disclosure is required by law or by the order of a court or is necessary in the public interest. Breaches of confidence will result in disciplinary action, which may involve dismissal.  You should also be aware that regardless of any action taken by this company, a breach of confidence could result in a civil action for damages.

Data Protection

If required to do so, to obtain, process and/or use information held on computer in a fair and lawful way.  To hold data only for the specific registered purposes and not to use or disclose it in any way incompatible with such purpose.  To disclose data only to authorised persons or organization’s as instructed.

Equal Opportunities

It is the aim of the company to ensure that no job applicant or employee receives less favourable treatment irrespective of sex, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, social background, or sexual orientation and/or HIV status is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable.  To this end the company has an Equal Opportunities policy and it is for every employee to contribute to its success.

Health and Safety

To always comply with any regulations issued by the company especially those governing health and safety at work and to report/ensure that any defect which may affect safety at work is brought to the attention of the appropriate manager.

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe environment for all employees and visitors.  The job holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the above legislation and any subsequent amending legislation.

No Smoking Policy

All company offices are smoke free environments.  All main entrances to the buildings are also smoke free areas.  Staff should only smoke in the designated area and use containers supplied for extinguishing cigarettes.  Staff who fail to comply with the policy will be subject to disciplinary action.

Review

This job description reflects the present/immediate requirements of the job.  As the company develops and restructures and reviews in the future, so the job description will also be reviewed and be subject to amendment in consultation with the job holder.