Installation & Service Manager

Location: Milton Keynes

Job Type: Full time, Permanent

Develop a strategy to underpin the growth of profitable sales in the company’s service/maintenance and installation operations.

Work with UK Sales to drive sales of service and maintenance contracts to key customers.

To develop a network of subcontractors geographically located throughout the UK to carry out all the company’s service/maintenance and installation contracts.

Complete responsibility for all service/maintenance and installation work from receipt of sales order to client sign off.

Responsibilities

• Participate or, where appropriate, lead in the generation of the profitable sales of service/maintenance contracts to key customers
• Develop a network of subcontractors geographically for all the company’s service/maintenance contracts and installations
• Assist and advise in the development and provision of technical service support networks for the company’s overseas subsidiary companies and distributors
• Fully manage subcontractors, inclusive of all training requirements
• Liaison with site contacts
• Project management for all roll out programs, which require installation
• Price negotiation
• Liaison with internal sales
• Monthly reporting for cost analysis and delivery performance
• Site surveys and specification for installations
• Develop call out procedures for all service/maintenance contracts

Requirements

Experience/Qualifications required:

• 5-10 years within a similar contract’s role
• Sales experience of service/maintenance agreements
• Experience of outsourcing for service/maintenance agreements
• Project management experience
• Communication with customer/site contacts
• Knowledge of on-site H&S requirements
• Ability to read and understand site drawings
• CITB certified
• Clean Driving licence
• PC skills (Microsoft Office, MS Excel)

Personal Characteristics:

• A professional individual with excellent organisational skills
• Able to communicate effectively with external contacts
• Able to demonstrate good negotiation skills
• A good internal communicator and team player
• Ability to work under pressure within a fast-paced environment
• Dynamic and energetic